Our goal at Vortex Direct is to assure you receive the absolute best product at the best price. All of our products carry a great warranty. We are continually committed to making our product better. So from time to time you may find our products change a bit. If we have an idea that will make the product better, we will try and incorporate that in to our product.
**ALL PRODUCTS THAT HAVE "FREE SHIPPING"**
WHILE WE WANT TO GIVE OUR CUSTOMERS A GREAT PRICE
ALONG WITH SHIPPING INCLUDED IN THE PRICE. IT
DOES NOT MEAN IT DID NOT COST TO GET THE
PRODUCT TO YOU. IF YOU RETURN A PRODUCT, THE
SHIPPING COST WE INCURRED WILL BE DEDUCTED
FROM YOUR REFUND AS WELL AS A 15% RESTOCK FEE.
THE REASON BEHIND THIS IDEA IS TO DETER SOMEONE
FROM ORDERING A PRODUCT TEMPORARILY FOR USE AND
THEN RETURN IT. OR ORDER A PRODUCT JUST TO SEE
WHAT IT LOOKS LIKE.